Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Brilliant response
...Abey Air conditioning ltd
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First class service and price.Would order again.
...ALAN A V PAGE
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Thank you for the immediate response. Goods received as expected.
...Nigel Williams
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Thank you - just the parts I needed and now fitted to the taps. Excellent service.
...Brian RidleyJones
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Very pleased with your helpful service and the delivered products
...Geoff Williamson
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Good communication. Appreciated.
...George Brown
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery.
...C R Williams
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
...William Rowley
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£
£117.91 .jpg "Related item Myson Twin Entry Valve - Straight Tevs")
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