Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
...John Brown
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Very prompt service- definitely use again .
...syed mannan
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Good service. On time and as required
...John Chester
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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delivered as promised in good condition thanks
...Mark Brown
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very good prompt service
...ksk plg
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub
...Mr T M J Leeming
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very helpful and excellent service
...Andrew Halpin
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£
£117.91 .jpg "Related item Myson Twin Entry Valve - Straight Tevs")
.jpg "Related item Myson 15mm Nut And Olive Pack Nop15")
