We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you ...Tommy MacKay
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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thank you for your prompt and efficient service ...Nick Murphy
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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your service and communication have been excellent and products and website are good to! I would guess delivery out of your hands at this point but delivery was confirmed for 12/01/2018 but didnt arrive until 15/01/2018 but wasnt a problem for me!
Regards ...andy moss
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you. ...Octavian Galla
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Organisation was great & Delivered quickly ...Martin Doidge
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