Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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prompt service, kept informed every step of the way ...Mrs J Brian
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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Simple ordering system and prompt confirmation, updates and delivery. ...Louise
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Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
...Mr R D BUCK
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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very quick a bit expensive for such a small ttem but good service ...d.daniels
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much. ...mrs brenda brett
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