Competitive and efficient. Will certainly consider using you again and would recommend you. ...Mr John Ashmore
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again. ...LESLEY - WEBSTER
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you. ...Octavian Galla
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Good value, quick service ...Stuart Ainslie
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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