|Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull.
|The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost Â£200 to deal with this.
...MRS CATHERINE CASTREE
|Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
|Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service
...Brighter Homes Decor
|Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.
...Hoylake Parade Community Centre
|Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
|Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait.
|Excellent service, arrived as advised.
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.