|Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
|Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
|Very quick delivery.
I like the fact I was able to track the consignment on the courier site.
|Excellent service my goods arrived in quick time,friendly contacts i would recommend.
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Great service, thank you