Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
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Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.
...Vicky Vincent - La Porchetta Ricarton
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
...Nicholas Sims
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Excellant service, would definitely use my tub again
...Karen Tarrant
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.
...J SHEPHERD
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot
...Dermot Wright
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Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
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Christine, thank you for your great communication and going that extra mile in sourcing the specialist tube for our pneumatic system at our hospital in Basingstoke . A great company would highly recommend .
...andrew - hospital
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.
...Mr Lane
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you.
...Kyle Richards
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