Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.
...Alan Chamberlain
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Very impressed with the level of service, will definitely use again
...Ian Brooks
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.
...Gordon Fullerton
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright
...Anthony
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very happy with product that arrived on time
...Foxhaven Design Ltd
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
