Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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Very good communication and helpful when there was an issue with my order ...Christopher Giles
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Excellent service and prompt delivery ...TSC Ltd
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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The loo seat arrived on time and has been wrapped as a Christmas present !. As the contents wont be properly checked till Christmas Day I hope that in the unlikely event there is a problem, therell be no problem with your terms and conditions, which I confess to not having read properly.
John Collins ...John Collins
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object ...robert sexton
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Great service, free delivery, highly recommended. ...Ross Emmington
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Good service. Had problems getting the product elsewhere {Screw-Fix}. I got the taps I required at a good price {less than Screw fix} and they arrived when promised. Well pleased. Well done. Will definitely use your company in future. ...John Dunn
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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