excellent service, happy to recommend to any other buyer
...H W Gravell
|
Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
...S Davies
|
Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
...Charanjit Ryatt
|
Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
...Julie Lloyd
|
Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
|
You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.
...Norady
|
Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
|
Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS
...Tan Nam Seng - NS Tan
|
Excellent service,very quick delivery,great price and great product with excellent comunication.
...Andrew Jackson
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
£
£419.12 
