Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
|
Excellent service. Very fast responding to my email enquiries and order was very well packaged and delivered promptly. Will definitely be using mytub as often as we are able to for future orders. ...Jasmine Durrant - DBS-Projects
|
All received and fitted. Works fine. Thanks ...stephen netherton
|
Great product, delivered when said and great communication, thank you. ...Karl Webb
|
Very prompt service, and correct part received. Many Thanks
...Martin Hutchings
|
It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|
Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
|
Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
|
Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
|