Order arrive on time,will definatley use My Tub again.
|Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.
...M E Theeman
|Great service...Thank you.
...ANDREW M. MORTON
|Very good service & tracking will use again as long as the price is good
|All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
|This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
|Part came on time. Service brilliant at half the price of other competitors. A big thanks.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback