Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
|
Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
|
Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub
...John Murray
|
Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|
I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!
...Colin Payne
|
Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks
...Graham Wright
|
Good service keen price
...MDLamb
|
Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas.
...Heather Price
|
Swift delivery, good price. Painless transaction.
...Daniel Veall
|
Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|
.jpg "Related item Myson Interlude 3-white Ftdint3w")
£
£517.25 
.jpg "Related item Myson Champlain 1 Chrome Ada1")
.jpg "Related item Myson Fatala 2-white Vtdmae2w")
.jpg "Related item Myson Bani 1 Chrome Fan1")
.jpg "Related item Myson Maranoa 2 White Ftdcho2w")
.jpg "Related item Myson Cayuta 1-metallic Silver Ftgcnt1sl")
.jpg "Related item Myson Interlude 2-white Ftdint2w")
.jpg "Purchased along with Myson Interlude 2-metalic Int 2 Metalic")
