very satisfied with the service ...joyce jobling
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item arrived as specified, good service, would recommend ...Mrs Eileen Hague
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully. ...Brian Draper
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it ...Michael Rowlands - Micky Dees
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again! ...michael david gibson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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