Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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Very pleased with your swift delivery and updates of my orders progress. Have fitted the part as a repair on my clients swimming pool dehumidifier. The client was pleased with the speed of repair. Many thanks. ...Airwaves Engineering Service
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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No problems and price and delivery costs were good. ...Michael Rodger
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I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again. ...Mike Tattum - Mr
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excellent from start to finish
...steve stanton - sdselectrical
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
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Very good service. Seamless from order to delivery. Thanks, MyTub. ...John Beasley - Land Management Ltd
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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