We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Excellent Customer services and very helpful staffs. always keep it up.
...Shoukath Ali
|
Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.
...Nigel Spargo
|
Delivered promptly and at a very competitive price
...Chris Brownson Architect
|
Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition.
...Mr M.Holford
|
Wonderfully efficient. Thank you.
...Mr Robin Hooper - Tar Hinton Farms Ltd
|
Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended.
...Tim Mitchell
|
Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.
...Darryl Clifford
|
Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.
|
Excellent price and exception service. Thank you
...ANTHONY TILEY
|
£
£715.37 
