Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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I was very impressed with the way you dealt with my order, quickly and efficiently I dont usually order over the internet. Your price was also competitive especially as it included free delivery. Overall very pleased I ordered from myTub. ...Ann Rye
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
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Excellent value for money compared to other sites, would not hesitate to use your company again ...Sandra Coxell
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Brilliant service at a reasonable price!
...Stuart Perren
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Great service. Helpful staff! ...Brett Gascoigne
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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