The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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First class service and price.Would order again. ...ALAN A V PAGE
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Very quick delivery and extremely happy with the part and service ! ...David Bingham
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward! ...Noel Wilson
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future. ...Angela Trowell
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use. ...R3
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub ...Geoffrey Field
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications. ...Paul Tasker
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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