The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks ...Richard Podesta
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Prompt and efficient service. Goods exactly as described.
...Patrick Squire
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again. ...Boddingtons Plastics Ltd
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A ...Franks Kitchens FK Design
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Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
Stu James ...Stuart James
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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