Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
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Very prompt and efficient service
...Geoffrey Bloodworth
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,
...Stuart Whitfield
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service.
...Peter Young
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars.
...Steven Rule - The Billowing Loaf Ltd
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Best price on internet and great communication throughout.
Highly recommended.
...Simon Warner
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again
...terry fox
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£
£205.65 
