The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant ...Stewart Plastics
|
It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
|
Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
|
Good,efficient,prompt service. Thank,s. ...Wayne Lewis Gas Services Ltd
|
No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G. ...Martyn Grigg
|
I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...Adedapo Olugbile
|
Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated. ...Vigo Software Ltd
|
Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing! ...Tim Colman
|
Order was correct and delivered on time. A very easy and efficient experience. I will use this company again. ...Anthony Lelli - Swalcliffe park school
|