Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Item arrived on time and correct. Very efficient and would use Mytub again.
...Owen Catchpole
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care.
...Moordown Gas Services
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Received delivery today. Thanks.
...Douglas Briggs
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Everything as described, and provided helpful updates on delivery date.
...Andrew Dey
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
...Anne Drysdale
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Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
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Very efficient service with prompt delivery.
...R Bramley
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.
...Rob Gibson
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£
£443.60 
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