Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line ...Paul
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
...pete heppleston - pete heppleston
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Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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