Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks ...Paul
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Everything went well, even though the part had to be left without a signature. ...Graham Ellis
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Great service with very helpfull staff. ...James Waddell
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Excellent service would recommend a
...Chris hughes
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you ...mrs susan wareing
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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