|I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|Item delivered as specified
|Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
|Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
|Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous
|Excellent service.delivery arrived on the day it was supposed to.
Please note only three knobs fitted out of six sent
|Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.