|Needed two deliveries to complete the order, but other than that this was a good service.
|Good customer support. Item delivered as per your instructions. Thank you.
|Good service and goods as described.
|Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Handled by order very well, even though had to sourced elsewhere
|Great price, very fast shipping, would definitely recommend
|no problems. delivered on time. i would use and recomend to others.
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.