|Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
|Happy with the service. Received the order today in first class condition.
|MyTub provided an efficient, very helpful and friendly service, highly recommended.
|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
|Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know.
I recived my shipment,everything is ok.
...Ljubomir - Tehnoservis Lakuš
|My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer