Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Many Thanks, Arrived safley.
Good service. ...Alan Wood
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Kept very well informed of order statues and swift delivery. Really pleased ...W Tuckey
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Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again. ...Michael Hall
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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All products arrived on time - Good service ...John Hawson - City of London School
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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What an excellent service! ...Linda Bladon
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