Very helpful service. Many thanks ...Richard Becker
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
item was damaged so had to order a new part. ...David Borthwick
|
Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...Kevin Evans
|
Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
|
Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
|
A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...Michael Howard Humphreys
|
Just what I wanted and at a much better price for the item and the carriage than other suppliers. ...Mr Tim Green
|
Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
|
Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...lee moxon
|