good service kept well informed thanks will use again ...Mark Gough
|
Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
|
The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
------------- ------------------------------
Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
|
From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
|
My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...Brendan Noctor
|
Very good! ...EPD Singapore Services Pte. Ltd.
|
Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much. ...Roy King - na
|
Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010. ...Andrew Williams
|
Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
|
I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent! ...Timothy St.JohnHayes
|