Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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Very good communication and helpful when there was an issue with my order ...Christopher Giles
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My order was correct and delivered before estimated date.
Excellent service. ...Mr B E Chalk
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I am very impressed with your service and will definately recommend you to my friends and my friendly ...Anne Aggiss
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Quick despatch, easy website to use, good comms and great value ...Amanda Butcher
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Excellent service and communication
Good price
Well done ...Edward French
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After ordering, I was kept upt0 date as it was processed and estimated delivery set. As this was finalised, I was given the actual delivery date the same and it was promptly delivered. The item was as described, undamaged, complete and the price was very good. I am a very happy customer because I shopped around and discovered a good supplier. Happy to recommend to friends and family.
cheers Peter ...Peter Turner
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