Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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excellent service. My order arrrived next day. ...Selwyn Dyson
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again. ...Kayode Adeboye
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ...Shakib Latif
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended. ...jennifer taylor
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