Excellent service my goods arrived in quick time,friendly contacts i would recommend. ...michael bull
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described. ...Doreen Binnie
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company. ...Gary Towers
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Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future. ...Mr P Mooney
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much. ...Roy King - na
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Excellent service, good prices and very quick delivery. ...derek morgan
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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