They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again. ...windridge Coatings
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care. ...Moordown Gas Services
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you. ...John P. Scrivens
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler. ...M Browne
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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