Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over Β£25 β Wrong my Β£120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tubβs mistake they refused to waive or refund the Β£7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later β Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you canβt just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Excellent service and communications. Provided Peglars items which most other merchants do not stock.
...Martin Weselby
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Item arrived on time and correct. Very efficient and would use Mytub again.
...Owen Catchpole
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.
...Terry Brook - T B COURIER SERVICES
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Excellent service thank you
...John Underhill
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
...Linda
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Fantastic service! great value. Many thanks.
...Theresa Stephenson
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£
£592.12 
