The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again. ...NeilJobes
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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All fine, no problems with anything at all, quick dieptach & delivery. ...Practical Haverhill Ltd
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
...R.B.Tudor
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Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
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good product, many thanks ...Quality Hotel St Albans
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