I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you ...IAN FORRESTER
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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for. ...Allen Matthews - Glenammer Eng Ltd
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle ...M Kemperle
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
...Jennifer Killick
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you ...Harry Shishmanian
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price. ...Mark walker
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