|Picked the item up today. Just what I ordered. A fine delivery process.
|Good service. On time and as required
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|Efficient, knowledgeable and keenly priced - what more could you ask for!
|First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
|no issues -
...KEN ROBERTS - HOYA LENS UK LTD
...coat marine limited
|I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Order arrived on time as promised. Very helpful staff. Excellent service.