Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.
...MR RAYMOND C CLARKE
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Item arrived quickly and very pleased and would most certainly order from My Tub again.
...lee richards
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Brilliant website. Wish they were all like this
...James Thorogood
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Excellent price and fast delivery, thank you!!!
...Ian Parfett
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.
...Patricia McCarter
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.
...Gary Towers
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£
£88.76 
