|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent service , very competitive prices , prompt & kept me informed of the progress of my order .
...1st Choice Property Maintenance
|Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
|The correct items arrived the next day, very good.
|Super prices! delivery very quick, thanks. Will remember you, your in my favourites
|Great service ,thank you.
...Frank Lidster - Honeywell
|Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here.
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|thank you for my order it so nice to flush the toilet again told my son if he breaks them again he has to buy new ones looked everywhere for these handles so glad i came across your website and cheaper then ebay and at least they are new