Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service! ...Morag Dobbin
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again. ...Mr. M. Hedger
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Very prompt service, and correct part received. Many Thanks
...Martin Hutchings
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
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Excellent value and great customer service. Thank you ...Keith Day
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Easy to use website, good value for money and a prompt delivery service. ...Aston University
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Brilliant service. Very glad that I remembered I had used you before. ...Peter Groves
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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