Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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thank you for my order it so nice to flush the toilet again told my son if he breaks them again he has to buy new ones looked everywhere for these handles so glad i came across your website and cheaper then ebay and at least they are new ...kathryn evans
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know. ...Miss Danielle A Johnson
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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Great communication throughout the transaction. Will use again ...keith russell
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with. ...Glenys Brearley
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
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