|All round 5 Star service, would recomend to anyone.
...Anthony de Vine
|Great service. came really quick. Very happy with the product.
Thank you very much
|Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
|After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
|Many thanks for pionting out the colour choice and your prompt response in correcting it
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
|Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
|Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.