Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent.
...Richard Stephens
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse
...R B WHITEHOUSE
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK
...KK
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order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni
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Excellent service Steve in Sales could not be more helpful.
...Paul Sands
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email.
...Sandra Martin
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slow delivery, moderate price, not over impressed.
...mike trask
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
...Glenda Garcia
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£
£88.76 
