This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns
...Mary Cairns
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done
...judith gillett
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Good service, good price, will use you again. thanks
...Roger Lawson
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again.
...vanessa bowman
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.
...SUZANNE ENGLISH
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Good service, Very fast delivery, Thank you
...Xtrac ltd
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
...Roger Marshall
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Good service. Prompt delivery
...Bedford Girls School
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£
£3.97 
