|Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer
| I am very impressed with your service and will definately recommend you to my friends and my friendly
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text
...stephen - SW Mechanical Ltd
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Really impressed with the service and speedy dispatch of order!
...Gina L. Mason
|Excellent service for a great price. The delivery driver was very friendly and helpful too!
|Delivered on time, correct item, ok price.
|Very helpful quick service will use again and recommend to friends. Thankyou