|Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.
|Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
|Item arrived the next day , great service !!
|The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
|Excellent communication, very quick delivery. Very happy to recommend and would use again.
|Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy.
...Vicky Vincent - La Porchetta Ricarton
|Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|Your service is excellent. I have not yet had the heat pole installed, but it looks good.