Excellent communication, efficient service, product as described
...David Trippett
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Great service, fully communicative during delayed out of stock order, which is very important. great product.
...Duncan
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Good,efficient,prompt service. Thank,s.
...Wayne Lewis Gas Services Ltd
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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Excellent service! Thanks parts arrived and were collected OK
...Robert
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Excellent, saved my life!
...Kate Kwong
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Great service. Would definately use again
...Mia Austin
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.
...Leopold Hugo
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Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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£
£431.79 
