My Tub immediately resolved my problem and supplied the correct item very promptly. ...Steve Rendi
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service. ...Anthony Lowton
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Goods received in good time, thanks. ...Raymond Marshall
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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Excellent service - communications very good ...Richard Pinker - Mr
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you ...David Iszchak
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